We at do our best to produce and to provide you with a high quality product. If you are unhappy with any Graphitti Designs product, we ask that you contact us so we can work with you towards your complete satisfaction. Below are the basic guidelines for making a return/exchange.
- The product must be new and/or unworn.
- Returns must be made within 30 days of the original purchase.
- The product must have been purchased directly from Graphitti Designs. If purchased from a retail store or another site selling our products, we ask that you contact and return the item directly to them. Protocols are in place between us and our vendors with regards to the return of items they purchase from us.
- Please contact us via e-mail (orders@graphittidesigns.com), prior to returning anything, to inform us of any item you wish to return or exchange. We will provide you with detailed instructions at that time. This allows us to generate and/or have on hand, paperwork that we can then match up to the product being returned/exchanged.
- If this an authorized exchange, you are responsible for the cost of returning the product to Graphitti Designs. On exchanged products, return shipping costs to the customer will be billed to your credit card.
- If return is required, please send goods back to us at:
Graphitti Designs
RETURNS DEPT.
8045 East Crystal Drive
Anaheim, CA 92807-2523
Please note: All returns must be returned within 30 day of the original purchase.
If you have any questions or problems feel free to send an email to Gayle at: orders@graphittidesigns.com
...or call us at 800-699-0115 on Monday through Friday between 9:00-4:30pm PST
